Privacy Policy

1. Introduction

Payrant ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment processing services, website, and mobile applications.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Business information (company name, business type, tax ID)
• Bank account information for payment processing
• Government-issued identification documents
• Transaction history and payment preferences

2.2 Technical Information

We automatically collect certain technical information when you use our services:

• IP address, browser type, and device information
• Usage data, including pages visited and features used
• Cookies and similar tracking technologies
• Log files and system performance data

2.3 Financial Information

To process payments, we collect:

• Payment method details (encrypted)
• Transaction amounts and descriptions
• Bank account and routing numbers
• Fraud prevention and risk assessment data

3. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Information Used	Legal Basis
Payment Processing	Financial information, transaction data	Contract performance
Account Management	Personal information, contact details	Contract performance
Fraud Prevention	Transaction data, device information	Legitimate interest
Customer Support	Contact information, account details	Contract performance
Legal Compliance	All relevant information	Legal obligation
Service Improvement	Usage data, technical information	Legitimate interest

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors and financial institutions
• Cloud hosting and data storage providers
• Customer support and communication services
• Analytics and monitoring services

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government investigations or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

5. Data Security

We implement comprehensive security measures to protect your information:

5.1 Technical Safeguards

• 256-bit SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Multi-factor authentication for system access
• Network segmentation and firewalls

5.2 Administrative Safeguards

• Employee training on data protection
• Access controls and role-based permissions
• Regular security awareness programs
• Incident response procedures

5.3 Physical Safeguards

• Secure data centers with 24/7 monitoring
• Biometric access controls
• Environmental controls and backup systems
• Secure disposal of physical media

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Verify the accuracy of your information

6.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your account preferences
• Modify your communication settings

6.3 Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Object to certain uses of your information

6.4 Withdrawal of Consent

• Withdraw consent for data processing
• Opt-out of marketing communications
• Disable tracking technologies

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7.1 Retention Periods

• Account Information: Until account closure + 7 years
• Transaction Data: 7 years for regulatory compliance
• Marketing Data: Until consent is withdrawn
• Technical Logs: 2 years for security purposes

After the retention period expires, we will securely delete or anonymize your personal information, unless we are legally required to retain it longer.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct
• Binding corporate rules

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices in our services

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.