How can we help you?
Find answers to common questions, explore our documentation, and get the support you need.
Browse by Category
Find the help you need organized by topic
Getting Started
Everything you need to know to start using Payrant
Payment Processing
Learn about our payment methods and processing
API Documentation
Technical guides for developers
Payouts & Transfers
Managing money transfers and payouts
Security & Compliance
Security best practices and compliance
Account & Billing
Manage your account and billing
Frequently Asked Questions
Quick answers to common questions
How do I get started with Payrant?
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Getting started is easy! Simply sign up for an account, verify your email, and generate your API keys. You can then start integrating our payment solutions into your application using our comprehensive API documentation.
What payment methods do you support?
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We support all major Nigerian banks and fintech companies including First Bank, GTBank, Access Bank, OPay, PalmPay, Moniepoint, and many more. We also support virtual account payments and bank transfers.
How long do transfers take to process?
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Most transfers are processed within 2-5 minutes. However, some banks may take up to 24 hours for processing. We'll notify you via webhook when the transfer status changes.
What are your transaction fees?
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Our fees are competitive and transparent. Checkout payments are 1%, virtual account payments are 1%, and payout transfers have a flat fee of ₦20. Account validation is free.
How do I verify webhook signatures?
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We use HMAC-SHA256 for webhook verification. Include the X-Payrant-Signature header in your webhook handler and verify it matches the expected signature using your webhook secret.
Is my data secure with Payrant?
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Yes! We use bank-level security with 256-bit SSL encryption, PCI DSS compliance, and regular security audits. Your data is encrypted both in transit and at rest.
Still need help?
Get in touch with our support team